Phones & Computers

How to Reset Your Wi-Fi Router and Fix Slow Home Internet

Most slow or dropped Wi-Fi problems are fixed by simply restarting your router — unplugging it, waiting 30 seconds, and plugging it back in. This clears out temporary glitches and forces the router to reconnect fresh with your internet provider. It takes about two minutes and solves the problem more often than any other single fix.

Step 1: Restart your router (and modem, if separate)

  1. Find your router — it’s usually a small box with blinking lights, often near where the internet cable enters your home. If you have a separate modem box as well, you’ll restart both.
  2. Unplug the power cord from the router (and modem, if separate) from the wall outlet.
  3. Wait a full 30 seconds. This matters — unplugging and instantly plugging back in often doesn’t fully clear the problem.
  4. Plug the modem back in first (if you have one) and wait about a minute for its lights to become steady.
  5. Plug the router back in and wait one to two minutes for its lights to settle into a steady pattern rather than blinking rapidly.
  6. Try using the internet again on your phone or computer.

Tip: If your internet comes through a single combined modem/router box, just unplug and restart that one device the same way.

Step 2: Check the lights on your router

Most routers have small lights that tell you what’s working:

Step 3: Move devices closer, or move the router

Wi-Fi signal weakens through walls, floors, and distance. If certain rooms have slow or no connection:

  1. Try moving your phone or laptop closer to the router to see if speed improves.
  2. If it does, the router’s location may be the issue — placing it in a more central, open location (rather than in a closet or behind furniture) often helps the whole home.
  3. Keep the router off the floor and away from metal objects or large appliances, which can block the signal.

Step 4: Check how many devices are connected

A large number of phones, tablets, streaming devices, and smart-home gadgets all sharing one connection can slow things down, especially during video calls or streaming.

  1. Check your router’s app or admin page (often accessible by typing an address like 192.168.1.1 into a web browser) for a list of connected devices.
  2. If you don’t recognize several devices, or your household simply has many more devices than when the internet was set up, this may explain the slowdown.

Step 5: Restart your specific device too

Sometimes the problem isn’t the router at all — it’s the phone, tablet, or computer you’re using:

  1. Turn your device’s Wi-Fi off and back on in Settings.
  2. If that doesn’t help, restart the device completely.
  3. Try connecting to the same Wi-Fi network on a different device to see if the problem follows you or stays with the router.

When to contact your internet provider

Call your internet provider if:

Have your account number ready, and mention that you’ve already tried restarting your router and modem — this often speeds up the call.

Frequently asked questions

How often should I restart my router?

There's no strict schedule, but restarting it every few weeks — or any time things feel slow — is a reasonable habit. Some routers even have a scheduled-restart setting in their app.

What's the difference between a router and a modem?

A modem connects your home to your internet provider; a router takes that connection and creates the Wi-Fi signal your devices use. Many homes have a single combined device that does both.

Will restarting my router delete my Wi-Fi password or settings?

No. A normal restart (unplugging and plugging back in) keeps all your settings. Only a "factory reset" — usually done by holding a small recessed button for 10+ seconds — erases everything, and that's rarely necessary.

Why is my internet slow only in the evenings?

This is often just more people in your household (or neighborhood) using the internet at once. It's less likely to be your router and more likely a sign to ask your provider about your plan's speed.

Is it safe to unplug my router myself?

Yes. Unplugging and restarting your router is completely safe and something internet providers recommend as the first troubleshooting step themselves.